Your satisfaction with our products is always guaranteed. If for any reason you are not satisfied with your purchase, you may return or exchange it. All items must be returned with the original invoice, in original condition and in original package. The Juices and the Concentrates cannot be returned.
Returning items by mail. Mail it back with the original invoice. Please indicate on the back of the invoice, or in an attached letter, the reason for the return of the item(s). Specify if you would prefer a charge credit or an exchange. If you are exchanging, let us know what you would like in place of the item being returned. Pack and seal your return securely (in the original package if possible). Packages must be returned prepaid. Sorry, we cannot accept C.O.D. deliveries.
For your own protection, you may wish to send your return by insured parcel post or courier or you can return them in person at Musca Wine Pressing and Supplies Limited
969 Somerset St. W., Ottawa, Ontario, K1R 6R8 Canada.
If you have any questions please send emails to info@musca.com or Tel: (613) 235-5050 Fax: (613) 235-8423