Our site has an order form for customers to request information, products, and services. We collect contact information and financial information in order to send orders and order information to our customers.

Our site has security measures in place to prevent the loss, misuse, and alteration of customer information. These include securing forms with SSL and digital certificates, physical security, network firewalls and regular data backups.

Returning items by mail. Mail it back with the original invoice. Please indicate on the back of the invoice, or in an attached letter, the reason for the return of the item(s). Specify if you would prefer a charge credit or an exchange. If you are exchanging, let us know what you would like in place of the item being returned. Pack and seal your return securely (in the original package if possible). Packages must be returned prepaid. Sorry, we cannot accept C.O.D. deliveries.

For your own protection, you may wish to send your return by insured parcel post or courier or you can return them in person at Musca Wine Pressing and Supplies Limited 969 Somerset St. W., Ottawa, Ontario, K1R 6R8 Canada.